SHA 2016 LIMITED

Accomodation base service for socially excluded individuals. Contract value is based on the full 5 year priod (3+2yrs).

Sovereign Housing Association Ltd requires a high availability and reliable, easy to maintain and effective CIM which provides a virtual contact centre for multiple hubs. The solution will allow the development of multi skilledchannels, provide consistent and improved communication to Sovereign's customers, give quality managementinformation regards customer behaviour and reduced operating costs and enhanced productivity. The contactcentres are located in Abingdon, East Hanney, Newbury and Basingstoke.

Sovereign Housing Association Ltd tendered contracts for the delivery

A framework for the supply (& installation) of pvc-u window units and associated fittings in support of new build contracts, refurbishment programmes and response maintenance services for Sovereign Housing Association, members of the Sovereign Development Consortium and members of Westworks.

The contract is primarily for the supply and delivery of building materials and repair parts for Sovereign's day-to-day responsive repairs services with a key aim of improving the operational efficiency of our service delivery teams. In addition, the supplies contract is open to Sovereign's voids repairs and planned works service providers.

Sovereign requires to tender its managed recruitment service for permanent staff, fixed term contract staff and internal vacancies. The selected provider will manage all of the attraction and recruitment process including candidate management and tracking and associated services. The selected provider will be experienced in the recruitment of a wide range of roles including housing management, propery maintenance and business support eg finance, IT, HR at all levels of seniority. Over the last 2 financial years the level of vacancies has been in excess of 175 in a ratio of 2:1 (permanent to contract) and 2:1 (external to internal).

Supply of fuel cards for circa 200 drivers acros the South / South West of England.

Sovereign Housing Association Ltd tendered contracts for the delivery

The objective has been to establish a Service Level Agreement with a preferred contractor/service provider for the delivery of a kitchen and bathroom refurbishment service for each of 4 geographical lots.

The objective has been to establish a Service Level Agreement with a preferred contractor/service provider for the delivery of a kitchen and bathroom refurbishment service for each of 4 geographical lots.

Sovereign Housing Association Ltd tendered contracts for the delivery

A contract to carry out Sovereign Housing Association's redecoration programme for a term of up to 7 years and split over four geographical lots across the South & South-West of England, the scope of each contract includes external decorations, internal communal decorations and pre-decorations repairs services to housing stock, sheltered units, supported housing units and Sovereign’s administration offices.

Staff development services using a strengths based diagnostic tool.

The objective has been to establish a Service Level Agreement with a preferred contractor/service provider for the delivery of a kitchen and bathroom refurbishment service for each of 4 geographical lots.

A single high availability easy to maintain and effective telephony system supporting both traditional voice communications and the technologies required for enhanced communications as well as future integration (direct or through API's ) into a new Contact Centre.