Company Information for INSTITUTE OF CUSTOMER SERVICE
GROUND FLOOR 4, GAINSFORD STREET, LONDON, SE1 2NE,
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Company Registration Number
03316394
PRI/LBG/NSC (Private, Limited by guarantee, no share capital, use of 'Limited' exemption)
Active |
Company Name | |||
---|---|---|---|
INSTITUTE OF CUSTOMER SERVICE | |||
Legal Registered Office | |||
GROUND FLOOR 4 GAINSFORD STREET LONDON SE1 2NE Other companies in SE1 | |||
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Company Number | 03316394 | |
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Company ID Number | 03316394 | |
Date formed | 1997-02-11 | |
Country | ENGLAND | |
Origin Country | United Kingdom | |
Type | PRI/LBG/NSC (Private, Limited by guarantee, no share capital, use of 'Limited' exemption) | |
CompanyStatus | Active | |
Lastest accounts | 31/03/2023 | |
Account next due | 31/12/2024 | |
Latest return | 11/02/2016 | |
Return next due | 11/03/2017 | |
Type of accounts | FULL | |
VAT Number /Sales tax ID | GB688494561 |
Last Datalog update: | 2024-03-07 00:25:23 |
Companies House |
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If you found the data here useful, PLEASE HELP US. We are a start-up and believe in making information freely available. Please DONATE to help. Alternatively by linking to us, posting on twitter, facebook and linkedin about us and generally spreading the word, you'll help us to grow. Our vision is to provide high quality data about the activities of all the companies in the world and where possible make it free to use and view. Finding and integrating data from thousands of data sources is time consuming and needs lots of effort. By simply spreading the word about us, you will help us. |
Registered address | Last known status | Formation date | ||
---|---|---|---|---|
INSTITUTE OF CUSTOMER CARE IRELAND LIMITED | EANGLESFIELD HOUSE BOREENMANNA CORK | Dissolved | Company formed on the 1998-12-09 | |
INSTITUTE OF CUSTOMER EXCELLENCE PTY LIMITED | NSW 2065 | Active | Company formed on the 2011-05-10 | |
INSTITUTE OF CUSTOMER RELATIONSHIP MANAGEMENT LIMITED -THE- | Active | Company formed on the 2014-12-23 | ||
INSTITUTE OF CUSTOMER EXPERIENCE INC | Delaware | Unknown |
Officer | Role | Date Appointed |
---|---|---|
WILLIAM LEONARD |
||
JOANNA ESTHER CAUSON |
||
JONATHAN ALEXANDER COWIE |
||
OKE AMOGU ELEAZU |
||
SHIRLEY ELIZABETH FELL |
||
GILES JAMES MARTIN HAWKE |
||
PAUL WILLIAM PUGH |
||
SIMON JOHN ROBERTS |
Officer | Role | Date Appointed | Date Resigned |
---|---|---|---|
GRAHAM WILLIAM HEALD |
Director | ||
MARY MADELINE CHAPMAN |
Director | ||
JOHN TOMLINS |
Director | ||
ALISON JANE WARD |
Director | ||
GRAHAM RONALD CLARK |
Director | ||
CATHERINE ANNE LILLEY |
Company Secretary | ||
GILES JAMES MARTIN HAWKE |
Director | ||
CHARLES PATTERSON REED |
Director | ||
ROBERT CRAWFORD |
Director | ||
EDWARD ALISTAIR JOHNS |
Director | ||
DAVID JOHN PARSONS |
Director | ||
PAUL ANTHONY COOPER |
Company Secretary | ||
ROBERT JOHNSTON |
Director | ||
PAUL ANTHONY COOPER |
Director | ||
ITA MARY O'DONOVAN |
Director | ||
SARAH KELLETT |
Director | ||
HOWARD STANLEY KENDALL |
Director | ||
JOHN RODWAY |
Company Secretary | ||
STEPHEN LESLIE CONNOCK |
Director | ||
DAVID WYNDHAM DAVIES |
Director | ||
JOHN RODWAY |
Director | ||
JOHN SINCLAIR |
Director | ||
ALAN FREDERICK SMITH |
Director | ||
PETER LAWSON DELL |
Director |
Officer | Related Company | Role | Date Appointed | Role Status | Incorporation date | Company Status |
---|---|---|---|---|---|---|
ICS SERVICES LIMITED | Director | 2009-03-30 | CURRENT | 1999-08-10 | Active | |
FUSE FOUNDATION | Director | 2014-02-07 | CURRENT | 2013-12-18 | Active | |
CATCH THE BALL PRODUCTIONS LTD | Director | 2010-03-22 | CURRENT | 2010-03-22 | Active | |
THINK OUTSIDE IN LIMITED | Director | 2009-06-29 | CURRENT | 2009-06-29 | Active | |
GO VENTURE TRAVEL LTD | Director | 2010-11-24 | CURRENT | 2010-11-24 | Active - Proposal to Strike off | |
144 PUTNEY BRIDGE ROAD MANAGEMENT LIMITED | Director | 2003-06-10 | CURRENT | 2003-06-10 | Active | |
KCBD LIMITED | Director | 2015-08-27 | CURRENT | 2015-08-27 | Active | |
THE CAMPUS EDUCATIONAL TRUST | Director | 2015-02-09 | CURRENT | 2014-09-26 | Active - Proposal to Strike off |
Date | Document Type | Document Description |
---|---|---|
CONFIRMATION STATEMENT MADE ON 11/02/24, WITH NO UPDATES | ||
FULL ACCOUNTS MADE UP TO 31/03/23 | ||
CONFIRMATION STATEMENT MADE ON 11/02/23, WITH NO UPDATES | ||
DIRECTOR APPOINTED MR DAVID TORQUIL MACLEOD | ||
APPOINTMENT TERMINATED, DIRECTOR CATHRYN ELIZABETH ROSS | ||
AP01 | DIRECTOR APPOINTED MR GRAHAM WINSTON EDWARDS | |
TM01 | APPOINTMENT TERMINATED, DIRECTOR SIMON JOHN ROBERTS | |
FULL ACCOUNTS MADE UP TO 31/03/22 | ||
AA | FULL ACCOUNTS MADE UP TO 31/03/22 | |
AD01 | REGISTERED OFFICE CHANGED ON 30/05/22 FROM 3rd Floor, Mill House, Mill Street London SE1 2BA England | |
APPOINTMENT TERMINATED, DIRECTOR PAUL WILLIAM PUGH | ||
CONFIRMATION STATEMENT MADE ON 11/02/22, WITH NO UPDATES | ||
CS01 | CONFIRMATION STATEMENT MADE ON 11/02/22, WITH NO UPDATES | |
TM01 | APPOINTMENT TERMINATED, DIRECTOR PAUL WILLIAM PUGH | |
AA | FULL ACCOUNTS MADE UP TO 31/03/21 | |
CS01 | CONFIRMATION STATEMENT MADE ON 11/02/21, WITH NO UPDATES | |
AA | FULL ACCOUNTS MADE UP TO 31/03/20 | |
CS01 | CONFIRMATION STATEMENT MADE ON 11/02/20, WITH NO UPDATES | |
AP01 | DIRECTOR APPOINTED MR MARK GAIT | |
AA | FULL ACCOUNTS MADE UP TO 31/03/19 | |
AP01 | DIRECTOR APPOINTED MS CATHRYN ELIZABETH ROSS | |
CS01 | CONFIRMATION STATEMENT MADE ON 11/02/19, WITH NO UPDATES | |
AD01 | REGISTERED OFFICE CHANGED ON 16/10/18 FROM Bridge House 4 Borough High Street London SE1 9QQ | |
TM01 | APPOINTMENT TERMINATED, DIRECTOR OKE AMOGU ELEAZU | |
AA | FULL ACCOUNTS MADE UP TO 31/03/18 | |
CS01 | CONFIRMATION STATEMENT MADE ON 11/02/18, WITH NO UPDATES | |
AA | SMALL COMPANY ACCOUNTS MADE UP TO 31/03/17 | |
AP01 | DIRECTOR APPOINTED MS SHIRLEY ELIZABETH FELL | |
AP01 | DIRECTOR APPOINTED MR JONATHAN COWIE | |
CS01 | CONFIRMATION STATEMENT MADE ON 11/02/17, WITH UPDATES | |
AA | FULL ACCOUNTS MADE UP TO 31/03/16 | |
AR01 | 11/02/16 ANNUAL RETURN FULL LIST | |
TM01 | APPOINTMENT TERMINATED, DIRECTOR GRAHAM WILLIAM HEALD | |
AP01 | DIRECTOR APPOINTED MR SIMON JOHN ROBERTS | |
AP01 | DIRECTOR APPOINTED MR PAUL WILLIAM PUGH | |
TM01 | APPOINTMENT TERMINATED, DIRECTOR MARY MADELINE CHAPMAN | |
AA | FULL ACCOUNTS MADE UP TO 31/03/15 | |
AR01 | 11/02/15 ANNUAL RETURN FULL LIST | |
AD01 | REGISTERED OFFICE CHANGED ON 10/02/15 FROM Carnival House 5 Gainsford Street London SE1 2NE | |
AA | FULL ACCOUNTS MADE UP TO 31/03/14 | |
AR01 | 11/02/14 ANNUAL RETURN FULL LIST | |
TM01 | APPOINTMENT TERMINATED, DIRECTOR ALISON WARD | |
TM01 | APPOINTMENT TERMINATED, DIRECTOR JOHN TOMLINS | |
AA | FULL ACCOUNTS MADE UP TO 31/03/13 | |
AD01 | REGISTERED OFFICE CHANGED ON 25/03/2013 FROM 2 CASTLE COURT, ST PETER'S STREET, COLCHESTER ESSEX CO1 1EW | |
AR01 | 11/02/13 NO MEMBER LIST | |
AP01 | DIRECTOR APPOINTED MR OKE AMOGU ELEAZU | |
AP01 | DIRECTOR APPOINTED MR GRAHAM WILLIAM HEALD | |
TM01 | APPOINTMENT TERMINATED, DIRECTOR GRAHAM CLARK | |
AA | FULL ACCOUNTS MADE UP TO 31/03/12 | |
AR01 | 11/02/12 NO MEMBER LIST | |
AP03 | SECRETARY APPOINTED MR WILLIAM LEONARD | |
TM02 | APPOINTMENT TERMINATED, SECRETARY CATHERINE LILLEY | |
AA | FULL ACCOUNTS MADE UP TO 31/03/11 | |
AR01 | 11/02/11 NO MEMBER LIST | |
CH01 | DIRECTOR'S CHANGE OF PARTICULARS / MR JOHN TOMLINS / 01/09/2010 | |
AP01 | DIRECTOR APPOINTED MR GILES HAWKE | |
TM01 | APPOINTMENT TERMINATED, DIRECTOR GILES HAWKE | |
AP01 | DIRECTOR APPOINTED MR GILES HAWKE | |
RES01 | ADOPT ARTICLES 15/07/2010 | |
AA | FULL ACCOUNTS MADE UP TO 31/03/10 | |
TM01 | APPOINTMENT TERMINATED, DIRECTOR CHARLES REED | |
AR01 | 11/02/10 NO MEMBER LIST | |
CH03 | SECRETARY'S CHANGE OF PARTICULARS / CATHERINE ANNE LILLEY / 11/02/2010 | |
TM01 | APPOINTMENT TERMINATED, DIRECTOR EDWARD JOHNS | |
CH01 | DIRECTOR'S CHANGE OF PARTICULARS / ALISON JANE WARD / 08/03/2010 | |
CH01 | DIRECTOR'S CHANGE OF PARTICULARS / JOHN TOMLINS / 08/03/2010 | |
CH01 | DIRECTOR'S CHANGE OF PARTICULARS / CHARLES PATTERSON REED / 08/03/2010 | |
CH01 | DIRECTOR'S CHANGE OF PARTICULARS / MS JOANNA ESTHER CAUSON / 08/03/2010 | |
CH01 | DIRECTOR'S CHANGE OF PARTICULARS / GRAHAM RONALD CLARK / 08/03/2010 | |
288a | DIRECTOR APPOINTED MS MARY CHAPMAN | |
AA | FULL ACCOUNTS MADE UP TO 31/03/09 | |
288b | APPOINTMENT TERMINATED DIRECTOR ROBERT CRAWFORD | |
288a | DIRECTOR APPOINTED MS JOANNA ESTHER CAUSON | |
288b | APPOINTMENT TERMINATED DIRECTOR DAVID PARSONS | |
363a | ANNUAL RETURN MADE UP TO 11/02/09 | |
353 | LOCATION OF REGISTER OF MEMBERS | |
287 | REGISTERED OFFICE CHANGED ON 06/03/2009 FROM, 2 CASTLE COURT, ST PETER'S, STREET, COLCHESTER, ESSEX, CO1 1EW | |
AA | FULL ACCOUNTS MADE UP TO 31/03/08 | |
363a | ANNUAL RETURN MADE UP TO 11/02/08 | |
AA | FULL ACCOUNTS MADE UP TO 31/03/07 | |
288c | DIRECTOR'S PARTICULARS CHANGED | |
353 | LOCATION OF REGISTER OF MEMBERS | |
363a | ANNUAL RETURN MADE UP TO 11/02/07 | |
287 | REGISTERED OFFICE CHANGED ON 19/02/07 FROM: 2 CASTLE COURT, ST PETER'S, STREET, COLCHESTER, ESSEX, CO1 1EW | |
AA | FULL ACCOUNTS MADE UP TO 31/03/06 | |
288a | NEW DIRECTOR APPOINTED | |
287 | REGISTERED OFFICE CHANGED ON 08/03/06 FROM: 2 CASTLE COURT, ST PETERS STREET, COLCHESTER, CO1 1EW | |
288c | DIRECTOR'S PARTICULARS CHANGED | |
288c | DIRECTOR'S PARTICULARS CHANGED | |
288c | SECRETARY'S PARTICULARS CHANGED | |
363a | ANNUAL RETURN MADE UP TO 11/02/06 | |
353 | LOCATION OF REGISTER OF MEMBERS | |
288a | NEW DIRECTOR APPOINTED | |
288b | SECRETARY RESIGNED | |
288b | DIRECTOR RESIGNED | |
288a | NEW SECRETARY APPOINTED | |
AA | FULL ACCOUNTS MADE UP TO 31/03/05 | |
288b | DIRECTOR RESIGNED |
Total # Mortgages/Charges | 0 |
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Mortgages/Charges outstanding | 0 |
Mortgages Partially Satisifed | 0 |
Mortgages Satisfied/Paid | 0 |
Average | Max | |
MortgagesNumMortCharges | 0.42 | 9 |
MortgagesNumMortOutstanding | 0.29 | 9 |
MortgagesNumMortPartSatisfied | 0.00 | 0 |
MortgagesNumMortSatisfied | 0.12 | 6 |
This shows the max and average number of mortgages for companies with the same SIC code of 94120 - Activities of professional membership organizations
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These are the financial reports (either an abhreviated set of accounts or profit& loss statement and balance sheet) have been filed with Companies House. The reports allow you to do a basic business credit check on INSTITUTE OF CUSTOMER SERVICE
INSTITUTE OF CUSTOMER SERVICE owns 10 domain names.
customerservicestandards.co.uk customerfirstonline.co.uk customerservicechampions.co.uk customerserviceconference.co.uk customerserviceprofessionals.co.uk customerserviceskills.co.uk icsserviceleadership.co.uk icsservicemanagement.co.uk govcsi.co.uk serviceleadership.co.uk
Government Department | Income Date | Transaction(s) Value | Services/Products |
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Doncaster Council | |
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CONTACT CENTRE&CIVIC RECEPTION |
Gloucester City Council | |
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VLE communications & solutions 16/17 |
Gloucester City Council | |
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Corporate Member Renewal |
Gloucester City Council | |
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Coms & Sols qualification |
Gloucester City Council | |
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Combines Coms & Sols |
London Borough of Hounslow | |
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INDIRECT EMPLOYEE EXPENSES |
London Borough of Lambeth | |
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PROFESSIONAL SERVICES - GENERAL |
City of York Council | |
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Customer & Business Support |
London Borough of Hounslow | |
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INDIRECT EMPLOYEE EXPENSES |
Stroud District Council | |
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Other Courses & Seminars |
Durham County Council | |
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Brighton & Hove City Council | |
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Support Services (SSC) |
East Riding Council | |
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Sandwell Metroplitan Borough Council | |
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Durham County Council | |
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Gloucester City Council | |
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Member Renewal |
Cheshire West and Chester Council | |
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Professional Fees |
Nottinghamshire County Council | |
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Bradford City Council | |
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London Borough of Hackney | |
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Gloucester City Council | |
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Corporate memb - Renewal 1/3/14-29/2/16 |
Stroud District Council | |
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Corporate Services |
Sandwell Metroplitan Borough Council | |
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Brighton & Hove City Council | |
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Support Services (SSC) |
London Borough of Ealing | |
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Buckinghamshire County Council | |
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Stroud District Council | |
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Corporate Services |
Shropshire Council | |
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Employees-Support Staff |
Hampshire County Council | |
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Subscriptions |
Stroud District Council | |
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Corporate Services |
Doncaster Council | |
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East Riding Council | |
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London Borough of Waltham Forest | |
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Printing And Stationery |
Hounslow Council | |
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Northamptonshire County Council | |
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Employees |
Cheshire West and Chester | |
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London Borough of Lambeth | |
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SUBSCRIPTIONS |
Shropshire Council | |
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Employees-Support Staff |
London Borough of Hackney | |
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HAMPSHIRE COUNTY COUNCIL | |
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Subscriptions |
London Borough of Ealing | |
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Southend-on-Sea Borough Council | |
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Bradford City Council | |
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Broxtowe Borough Council | |
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Shropshire Council | |
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Employees-Support Staff |
Southend-on-Sea Borough Council | |
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London Borough of Ealing | |
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Stroud District Council | |
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Corporate Services |
Shropshire Council | |
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Employees-Support Staff |
Daventry District Council | |
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CORPORATE MEMBER RENEWAL |
London Borough of Ealing | |
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Shropshire Council | |
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Employees-Support Staff |
London Borough of Ealing | |
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Shropshire Council | |
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Employees-Support Staff |
London Borough of Havering | |
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East Northamptonshire Council | |
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Short Courses / Seminars |
Nottinghamshire County Council | |
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Daventry District Council | |
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COPORATE MEMBER RENEWAL |
Bradford Metropolitan District Council | |
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Prof Subscriptions |
Shropshire Council | |
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Employees-Support Staff |
Bradford Metropolitan District Council | |
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Prof Subscriptions |
Shropshire Council | |
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Employees-Support Staff |
Gloucester City Council | |
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COMMUNICATIONS REGISTRANT |
East Northamptonshire Council | |
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Short Courses / Seminars |
Torbay Council | |
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EQUIP/FURNITURE/MATERIAL PURC |
Northamptonshire County Council | |
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Employees |
Shropshire Council | |
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Employees-Support Staff |
London Borough of Redbridge | |
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External Training |
How is this useful? The company sells into the government and has the following income from government. This provides an indication of the sources of their revenue. This is unlikely to be a complete picture of their income from government sources since many councils and countries do not disclose this information or do so inconsistently. For example UK central government has a £ 25,000 transaction threshold which means it is possible for significant spend to not be disclosed. Where there are multiple transactions in a month, we consolidate daily transactions to provide an aggregate value for the month - the description will apply to the first transaction and the total may not reflect all spend on the description.
Authority | Premises Type | Premises Address | Business Rates/Tax Amount | Location Since |
---|---|---|---|---|
Colchester Borough Council | OFFICES AND PREMISES | 2 CASTLE COURT ST PETERS STREET COLCHESTER CO1 1EW | GBP £2,145 | 1997-08-28 |
Colchester Borough Council | OFFICES AND PREMISES | 3A CASTLE COURT GD FLR ST PETERS STREET COLCHESTER CO1 1EW | GBP £1,627 | 2005-10-03 |
How is this information useful? The business owns or operates from property which has a commercial designation. The company is liable for business rates / property tax liability and so provides an indication on some of the outgoings for the business and therefore the scale of the business. Some councils/authorities publish how long business rates have been paid since so provides an inidcator of how established the business is.
In the UK, the business is unlikely to be paying the number shown. Business rates is a complex system with many reliefs available. Some organisations have exemptions from payment - for example charities. To determine the exact liability, you would need to look at the valuation office report. This list is probably not a complete list of all properties since about 100 of the 443 UK local government councils publish information on business rate liabilities.
If you found the data here useful, PLEASE HELP US. We are a start-up and believe in making information freely available. Please DONATE to help. Alternatively by linking to us, posting on twitter, facebook and linkedin about us and generally spreading the word, you'll help us to grow. Our vision is to provide high quality data about the activities of all the companies in the world and where possible make it free to use and view. Finding and integrating data from thousands of data sources is time consuming and needs lots of effort. By simply spreading the word about us, you will help us. |